Privacy Policy

Last Updated: April 15, 2026

1. Information We Collect

buterich collects information necessary to provide our services, comply with legal obligations, and improve your experience on the Platform. The categories of data we collect include:

• Identity Information: Full name, date of birth, nationality, government-issued identification numbers, photographs of identity documents, and selfie or video verification data submitted during the KYC process.
• Contact Information: Email address, phone number, and residential address.
• Financial Information: Cryptocurrency wallet addresses, transaction histories, trading activity, deposit and withdrawal records, and account balances.
• Device and Technical Information: IP address, browser type and version, operating system, device identifiers, screen resolution, time zone setting, and referring URLs.
• Usage Data: Pages visited, features used, click patterns, session duration, search queries, and interaction with Platform content.
• Communication Data: Messages sent through our support channels, feedback forms, and any correspondence with our team.

2. How We Use Your Information

We process your personal data for the following purposes:

• Service Delivery: To create and maintain your account, process transactions, execute trades, and provide access to Platform features.
• Identity Verification: To fulfill our obligations under anti-money laundering regulations and to verify your identity through our KYC procedures.
• Security and Fraud Prevention: To detect, investigate, and prevent unauthorized access, fraudulent activity, and other security threats to the Platform and our users.
• Regulatory Compliance: To meet reporting obligations, respond to lawful requests from authorities, and maintain records as required by applicable laws.
• Platform Improvement: To analyze usage patterns, troubleshoot technical issues, and develop new features that enhance the user experience.
• Communications: To send transactional notifications (e.g., order confirmations, security alerts) and, where you have opted in, promotional materials and product updates.

3. Data Sharing and Disclosure

buterich does not sell your personal data to third parties. We may share your information in the following limited circumstances:

• Service Providers: We engage trusted third-party vendors who perform services on our behalf, such as identity verification providers, cloud hosting services, analytics platforms, and payment processors. These providers are contractually bound to process data solely for the purposes we specify and to maintain appropriate security measures.
• Legal and Regulatory Requirements: We may disclose information to law enforcement agencies, regulatory bodies, courts, or other governmental authorities when required by law, subpoena, court order, or regulatory demand.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your data may be transferred to the successor entity, subject to the same privacy protections described in this Policy.
• With Your Consent: We may share data with third parties when you have provided explicit, informed consent for a specific purpose.

4. Data Security

We implement comprehensive technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security controls include:

• Encryption of data in transit using TLS 1.3 and at rest using AES-256 encryption standards.
• Multi-factor authentication requirements for account access and sensitive operations.
• Regular penetration testing and vulnerability assessments conducted by independent security professionals.
• Strict access controls that limit employee access to personal data on a need-to-know basis.
• Continuous monitoring systems that detect and alert on anomalous access patterns.

While we strive to protect your data with industry-leading security practices, no system is entirely immune to risk. You are encouraged to use strong, unique passwords and enable all available security features on your account.

5. Cookies and Tracking Technologies

buterich uses cookies and similar tracking technologies to enhance Platform functionality and gather analytical insights. The types of cookies we employ include:

• Essential Cookies: Required for basic Platform operations such as authentication, session management, and security. These cannot be disabled.
• Functional Cookies: Remember your preferences, language settings, and display configurations to provide a personalized experience.
• Analytical Cookies: Collect anonymized data on how users interact with the Platform, enabling us to identify areas for improvement and measure feature adoption.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may limit the functionality available to you on the Platform.

6. Your Rights

Depending on your jurisdiction, you may exercise the following rights with respect to your personal data:

• Right of Access: Request a copy of the personal data we hold about you, along with details about how it is processed.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data where there is no compelling legal or operational reason for its continued processing. Note that certain data must be retained for regulatory compliance purposes.
• Right to Restriction: Request that we limit the processing of your data under specific circumstances, such as while a dispute about data accuracy is being resolved.
• Right to Data Portability: Request to receive your personal data in a structured, commonly used, machine-readable format, or to have it transmitted directly to another controller where technically feasible.
• Right to Object: Object to the processing of your data for direct marketing or where processing is based on legitimate interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within thirty (30) days.

7. International Data Transfers

buterich operates globally, and your personal data may be transferred to, stored in, and processed in jurisdictions other than your country of residence. When we transfer data internationally, we implement appropriate safeguards to ensure that your information receives a level of protection consistent with this Privacy Policy and applicable data protection laws.

These safeguards may include standard contractual clauses approved by relevant data protection authorities, adequacy decisions, or other legally recognized transfer mechanisms.

8. Children's Privacy

The buterich platform is not intended for individuals under the age of eighteen (18). We do not knowingly collect, solicit, or process personal data from minors. If we become aware that a user under the age of 18 has provided us with personal information, we will take immediate steps to delete such data and terminate the associated account.

If you believe that a minor has registered on our Platform, please notify us at [email protected] so that we can take appropriate action.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Account Data: Retained for the duration of your account and for five (5) years after account closure, as required by anti-money laundering regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction.
• Communication Logs: Retained for two (2) years from the date of the interaction.
• Analytical Data: Aggregated and anonymized data may be retained indefinitely for statistical and research purposes.

When the retention period expires, data is securely deleted or irreversibly anonymized.

10. Changes to This Policy

buterich reserves the right to modify this Privacy Policy at any time. When we make material changes, we will notify you through a prominent notice on the Platform or via email to the address associated with your account. The updated policy will take effect on the date indicated at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

11. Contact for Privacy Concerns

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, you may reach our dedicated privacy team through the following channels:

• Email: [email protected]
• Support Portal: Available via the in-platform live chat feature

If you are not satisfied with our response, you have the right to lodge a complaint with the data protection supervisory authority in your jurisdiction.